Your Privacy Matters

Privacy Policy

Last updated: January 2025

At SERVIRIS, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our digital menu platform.

1

Information We Collect

Personal Information:

  • Name, email address, and phone number
  • Business name and address
  • Payment and billing information
  • Account credentials

Usage Information:

  • Device information and browser type
  • IP address and location data
  • Usage patterns and preferences
  • Log data and timestamps
2

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments and questions
  • Analyze usage patterns to improve user experience
  • Detect, investigate, and prevent fraudulent activities
  • Comply with legal obligations
3

Information Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

Service Providers

Third-party vendors who assist in providing our services (payment processors, hosting providers, analytics services)

Legal Requirements

When required by law, court order, or governmental authority

Business Transfers

In connection with a merger, acquisition, or sale of assets

With Your Consent

When you have given us explicit permission to share your information

4

Data Security

We implement industry-standard security measures to protect your information:

SSL/TLS Encryption
Encrypted Data Storage
Regular Security Audits
Access Controls

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure.

5

Cookies and Tracking

We use cookies and similar tracking technologies to:

  • Essential Cookies: Required for the platform to function properly
  • Analytics Cookies: Help us understand how visitors use our platform
  • Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our services.

6

Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the following rights:

Right to Access

Request a copy of your personal data

Right to Rectification

Correct inaccurate or incomplete data

Right to Erasure

Request deletion of your personal data

Right to Restrict Processing

Limit how we use your data

Right to Data Portability

Receive your data in a portable format

Right to Object

Object to certain processing activities

To exercise any of these rights, please contact us at privacy@serviris.com.

7

Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

When you delete your account, we will delete or anonymize your personal data within 30 days, except where retention is required by law.

8

Children's Privacy

SERVIRIS is not intended for use by children under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

10

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

SERVIRIS, Athens, Greece